Charlotte Street Hotel, Firmdale Hotels London

Fantastic staff, anticipated every need, lovely room, clean bathrooms, great water pressure, one-of-a-kind stay.

Nothing not to like.

The hotel is conveniently located in a central neighborhood, making it easy to explore the city's attractions. The airport is easily accessible and the underground subway is just a short walk away. Everything you need is close by, ensuring a hassle-free stay. The spacious and aesthetically decorated rooms, with sumptuous furnishings, provide a perfect retreat. The staff go above and beyond, providing genuine and excellent service. The breakfast buffet offers a wide variety of delicious options. the hotel offers free wifi, adding to the convenience of your stay.

Some guests have noted that the gym facilities are limited and located in a small basement room.

We were pleasantly surprised by the warm welcome and friendly atmosphere at Charlotte Street Hotel. The location was perfect, close to shops, restaurants, and attractions. The room was exceptional, and we loved the comfortable bed. The breakfast buffet was delicious, especially the variety of cooked dishes. The cocktails at the bar were also a highlight. we highly recommend this hotel.

Quick check-in, comfortable bed, spacious room, amazing water pressure in shower, good variety of food for breakfast.

Extremely comfortable room, exceptionally clean. Great staff and location. Excellent service and reception. Helpful concierge and housekeeping. Delicious breakfast and quality food. Perfectly quiet and free wifi.

No negatives from this place.

Lo mejor. Nos encantó la ubicación cerca del puerto deportivo y de todos los principales lugares de interés. Además, el hotel estaba muy bien conectado con el transporte público, lo que facilitó nuestros desplazamientos. La limpieza de las habitaciones era impecable y el desayuno ofrecía una amplia variedad de opciones deliciosas. El personal del hotel también fue muy amable y servicial, brindándonos una excelente atención durante nuestra estancia.

No pude encontrar ningún fallo.

During our Christmas stay, we were delighted with the warm and friendly atmosphere at the hotel. the staff went above and beyond to make us feel welcome. We particularly enjoyed the convenient location of the hotel, with many popular attractions within walking distance. We were also pleased to find a variety of excellent restaurants in the vicinity, making it easy to find a delicious meal.

One downside of our stay was the lack of included breakfast in the room price. We were surprised by this, considering the length of our stay.

Comfortable room with impressive interior design. Large bathroom with great shower and soft towels. Amazing smelling toiletries provided. Quiet room with no outside or hallway noise. Helpful staff. Plenty of breakfast choices. Would stay again.

We had a fantastic stay at this hotel, with its great location close to West End theatres and the downtown area. The room was luxurious, tastefully decorated, and larger than expected. The modern bathroom and complimentary champagne were lovely touches. The staff provided amazing customer service, from check-in to concierge. The hotel's proximity to shops and the downtown area made it convenient for exploring. Breakfast had a fantastic selection and the atmosphere in the restaurant was great. We can't wait to visit again!

One small drawback was the limited view from our room.